Vertical Workshop values the users of the www.verticalworkshop.com website (the "Website"). Your privacy and trust are very important to us. We recognize that you may be concerned about our collection, use, and disclosure of the personally identifiable information ("Personal Information") that we collect when you use the Website and the services offered on or through the Website ("Vertical Workshop Service"). This Privacy Policy describes the information that we collect from you, how we collect this information, and what we do with it after we collect it. By using the Website you are accepting the practices described in this Privacy Policy. If you have any questions or comments regarding this Privacy Policy, please contact us at questions@verticalworkshop.com,

Does Vertical Workshop Ever Make Changes to its Privacy Policy?

We may make changes to the Privacy Policy from time to time. We will notify you of any material changes by sending you an email, posting a notice on the home page of the Website, or posting a notice in your account when you first login after we have made changes. If you receive notification of a change in our Privacy Policy, you must review the new Privacy Policy carefully to make sure you understand our practices and procedures. If any change is unacceptable to you, your only recourse is to not use the Website or Vertical Workshop Service. Your continued use of the Website and Vertical Workshop Service following posting of a change notice or new Privacy Policy on the Website will constitute binding acceptance of the changes.

What Types of Information Does Vertical Workshop Collect From Me?

Personal Information. We collect Personal Information that you provide to us, such as your name, mailing address, phone number, email address, credit card number, and financial information.

Non-Personal Information. We also collect non-personal information from you, such as your browser type, the URL of the previous website you visited, your ISP, operating system, a unique identifier for your computer and your Internet protocol (IP) address ("Non-Personal Information"). Non-Personal Information cannot be easily used to personally identify you.

How and When Does Vertical Workshop Collect This Information?

Providing Information to Vertical Workshop. We collect Personal Information from you when you provide it to us. For example, if you purchase a product on our Website we may collect your name, mailing address, telephone number, credit card number, and email address.  If you sign up to receive a newsletter, we will collect your email address.

Communications with Vertical Workshop. If you communicate with us regarding the Website or the Vertical Workshop Service, we will collect any information that you provide to us in any such communication.

Analytic and Reporting Technologies. Like the operators of most websites, we use analytic and reporting technologies to record Non-Personal Information such as Internet domain and host names, Internet protocol (IP) addresses, browser software, operating system types, clickstream patterns, Website activity and the dates and times that the Website and the Vertical Workshop Service are accessed. We also work with several online partners to help manage, monitor and optimize our Website and the Vertical Workshop Service and to help us measure the effectiveness of our advertising, communications, services and how visitors use the Website. To do this, we may use cookies, web beacons, or other types of tracking pixels.

How Does Vertical Workshop Use My Information?

Personal Information. We use Personal Information primarily for our own internal purposes, such as providing, maintaining, evaluating, personalizing and improving the Vertical Workshop Service and the Website, fulfilling requests for information, fulfilling orders, administering accounts, producing and shipping the products that you order, and providing customer support. For example, if you sign up to receive a Vertical Workshop newsletter, we will use the email address you provide to send you the newsletters.

Non-Personal Information. We use Non-Personal Information to track the use of the Website and the Vertical Workshop Service and for other internal purposes, such as providing, maintaining, evaluating, and improving the Vertical Workshop Service and the Website.

When Will Vertical Workshop Disclose My Information to Third Parties?

Disclosure of Non-Personal Information. We will disclose Non-Personal Information, in aggregate form, to potential strategic partners, advertisers, investors, customers, and others. You may not opt out of the sharing of this information. However, it cannot be easily used to identify you personally.

What About Cookies and Web Beacons?

A cookie is a small file placed on the hard drive of your computer. Most websites use cookies. We use cookies to track your use of the Website and the Vertical Workshop Service, analyze Website activity, provide you with a more personalized and effective user experience, and to allow you to login and begin use of the Vertical Workshop Service automatically when you visit the Website.

A web beacon is an often-transparent graphic image, usually no larger than a 1x1 pixel that is placed on a web page or in an e-mail that is used to monitor the behavior of the user visiting the Website or receiving the e-mail.

Most browsers allow you to turn off cookies or to receive a warning before a cookie is stored on your hard drive. Please refer to your browser instructions or help screen to learn more about how to do this. Please note that if you disable any cookies we place on your computer you may not be able to access certain areas or use certain services on the Website.

Internet-based Transfers

Given that the Internet is a global environment, using the Internet to collect and process Personal Information necessarily involves the transmission of data on an international basis. By providing Vertical Workshop with your Personal Information you acknowledge and agree that we may store your Personal Information and transfer it to and from our servers located in the United States, Canada, and throughout the world. We endeavour to protect all Personal Information collected through the Website in a safe, confidential and secure manner.

Does Vertical Workshop Protect My Personal Information?

Personal Information. Whenever we obtain your Personal Information, we use commercially reasonable efforts to protect it from unauthorized access or disclosure. However, we are not insurers of the security of your Personal Information. Accordingly, we assume no liability for any disclosure of data due to errors in transmission, unauthorized third party access or other acts of third parties, or acts or omissions beyond our reasonable control.

Website Content. The content that you store, post, or transmit on or through the Website, such as blog comments, may be accessed by other users, including people that you do not know. We are not responsible for the actions of others. Therefore, you should use care in communicating with other users and only disclose your Personal Information to other users that you know to be trustworthy. You should not assume that your content will be kept private.

How Can I Review and Make Changes to My Personal Information?

You have a right to access the Personal Information held about you and you can obtain a copy of and request that we correct errors in your Personal Information by emailing us at questions@verticalworkshop.com. For your protection, you will be required to provide proof of your identity to obtain a copy of your Personal Information. If your Personal Information changes or if you no longer want to use the Vertical Workshop Service, you may correct, update or deactivate your Personal Information and/or your account by emailing us at the above address.

Email-A-Friend

If you choose to use our referral service to tell a friend about the Website or the Vertical Workshop Service, we will ask you for your friend's name and email address. We will automatically send your friend a one-time email inviting him or her to visit the Website. We store this information for the sole purpose of sending this one-time email and tracking the success of our referral program.

Security

The security of your Personal Information is important to us. When you enter sensitive information such as a credit card number and/or social security number on our registration or order forms, we encrypt that information using secure socket layer technology (SSL).

We follow generally accepted industry standards to protect the Personal Information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Does This Privacy Policy Apply When I Access Third Party Websites?

You may be able to access third party websites directly from the Website. This Privacy Policy does not apply when you access third party websites. We cannot control how third parties may use Personal Information you disclose to them, so you should carefully review the privacy policy of any third party website you visit before using it or disclosing your Personal Information to its provider.

Can I Opt-Out From Receiving Communications From Vertical Workshop?

We send our customers email notifications regarding active orders or activity within our Website.  You cannot opt-out of these communications as they are essential to provide you with a high level of service with your interactions with Vertical Workshop.

You can, however, opt-out of our newsletters and promotional communications if you previously signed-up.  You may opt out of receiving these communications by following the instructions included in each newsletter or communication or by emailing us at newsletter@verticalworkshop.com.